Refund Policy

Your satisfaction is our primary goal. Smile Global offers a simple, plain-english 30-day money back guarantee...

You may cancel your service for any reason within 30 days of activation and receive a full refund*

To annul the service under these terms, you MUST request a cancellation from within the customer management portal.

Accounts that are abandoned, and/or have services suspended for violation of our terms of service, DO NOT qualify for this guarantee.

*This refund policy does not apply to domain names (registrations/renewals/transfers) or SSL certificates. Setup fees paid for products or services are non-refundable.